Frequently Asked Questions

Last Updated on Jun 18, 2019
We currently do not ship internationally as of now. We will be launching our international store very soon.
You can use the contact form given on the contact us page (located at the footer). You can email us 'booksustad@gmail.com'. Or You can use the live chat feature on the bottom right corner.
You can track your order on the 'Track Order' page. Click Me to go to Track order page. Or you can do a live chat with us if you do not get any update via 'Track Order' Page.
Sorry, we currently do not allow any Cancellation or Change in order. However, you can change any product or cancel any order before processing of payments on the checkout page. No change in order or cancellation of the order is allowed after payment processed. For more information visit our Cancellation policy page.
Sorry, we currently do not take the return of products. However, we change your product if you receive the wrong product or manufacturing defected product and if reported it within 10 Days of the product received. For more information visit our Return and Exchange policy page.
We usually dispatch your package within 1-2 business days from our warehouse and our delivery partners usually take 2-5 days to ship the order to you. However, you can track your order by visiting our Track Order page.
We currently Offer PayUmoney and PayPal payment gateway. PayUmoney can accept any Credit & Debit Card including Visa, MasterCard, RuPay, etc., Bank Transfer, UPI, and PayTm, PhonePe, & more wallets. We currently do not offer Cash on Delivery (CoD) orders.
Sorry, we do not provide any warranty on books.
We only provide warranty on the damaged product or wrong product received. On producing of proper proof. Email us at 'booksustad@gmail.com' with proofs and other details necessary. You can check out Return & Exchange page for more details.
The shipping methods available to you are determined on your shipping address. Please note that we offer a flat shipping rate. We currently use DTDC India, BlueDart, FedEx, TrackOn Courier, and a few more Logistics companies, which ship our orders and provide you with your shipment.